The most likely cause of a page being unavailable or not displaying correctly is your Internet Browser cache.

The first time you visit any page on Mindful You, your computer, tablet or phone internet browser will download the various elements needed for the page, into a cache, and then displays the page you’re viewing. The elements stay in the cache so that they don’t need to be downloaded next time, making the website faster!

Sometimes, for a number of different reasons, the cache becomes corrupted and things don’t work as they should do. The way to repair this is to empty your browser cache, removing the incorrect or corrupt data stored.

All you need to do once your cache has been cleared, is log back in to Mindful You and the browser will download fresh copies of the pages that you view. This forces the browser to rebuild its cache from scratch and any cache-related issues should be fixed.

The main browsers (Google Chrome, Microsoft Edge, Internet Explorer, Safari and Firefox ) are all slightly different, they have different ways to clear their cache and these sometimes change.

If you are unsure how to clear your browser we suggest you Google “how to clear browser cache [browser name]” or get in contact with us for more help.